PICRA Privacy Policy

Effective Date: July 16, 2026

PICRA (“PICRA”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the PICRA mobile application (“App”).

By using the App, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you use the App, we may collect the following information.

Personal Information

When you create an account, become a member, register for events, request a consultation, or contact us, we may collect:

• Name
• Email address
• Phone number
• Company name
• Job title
• Mailing address
• Membership information
• Profile information you choose to provide

Event & Consultation Information

If you register for an event or schedule a consultation, we may collect:

• Event registrations
• Appointment details
• Communication preferences
• Notes related to your booking

Usage Information

We may automatically collect information including:

• Device type
• Operating system
• App version
• Device identifiers
• IP address
• Crash reports
• Pages and features used
• Date and time of access

This information helps us improve the App.

How We Use Your Information

We use your information to:

• Create and manage your account
• Provide membership services
• Register you for events
• Schedule consultations
• Send confirmations and reminders
• Respond to support requests
• Improve the App
• Monitor performance and security
• Detect fraud and unauthorized activity
• Communicate updates, news, and promotional offers (where permitted by law)
• Comply with legal obligations

Marketing Communications

With your consent, we may send newsletters, announcements, event invitations, and promotional communications.

You may unsubscribe at any time using the unsubscribe link or by contacting us.

Cookies and Similar Technologies

The App may use cookies and similar technologies where applicable to:

• Remember your preferences
• Improve user experience
• Analyze App usage
• Enhance security

You can manage these technologies through your device settings where available.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party providers who help us operate our services, including:

• Cloud hosting providers
• Analytics providers
• Email communication providers
• Customer support providers
• Payment processors (if applicable)

These providers may only use your information to perform services on our behalf.

Payments

If purchases or memberships are offered through the App, payments are processed securely by authorized third-party payment providers.

PICRA does not store your complete payment card information.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

No method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Restrict processing
• Object to processing
• Withdraw consent
• Request a copy of your information

To exercise these rights, please contact us.

Third-Party Services

The App may contain links to third-party websites or services.

PICRA is not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies.

Children’s Privacy

The App is intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under 18.

If we become aware that we have collected information from a child, we will delete it promptly.

International Data Transfers

If you access the App from outside Canada or the United States, your information may be transferred to and processed in countries where our servers or service providers operate.

By using the App, you consent to these transfers where permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes become effective when the updated Privacy Policy is posted within the App or on our website.

We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.

PICRA

Email: info@picra.ca

Website: https://picra.ca

One question before finalizing

Does the PICRA app include any of the following?

• User login/accounts
• Membership purchases
• Event registration
• Consultation booking
• Push notifications
• In-app payments
• Analytics (Firebase Analytics, Google Analytics, Mixpanel, etc.)
• Crash reporting (Firebase Crashlytics, Sentry, etc.)
• Location services
• Camera or photo uploads
• File uploads
• AI chat or chatbot

Knowing which of these features are present will let me tailor the policy precisely to your app and ensure it aligns with Apple’s App Store privacy requirements.